Case management software for student retention in higher education

Your risk alert tells you who. tillerU makes sure someone acts — and closes the loop.

Turn every at-risk flag into a case with an owner, a plan and proof that the work happened — with the team you already have.

Book a 30-min demoHow it works
How it works

One student, from flag to closed case.

Illustration. Names and data are fictional.

Monday

Ana is flagged.

Your early-alert system marks her at risk. tillerU opens a case automatically. It cannot get lost in a spreadsheet.

Every flag becomes a case
New case
Reason2 failed midterms
SourceSIS import
OwnerNot assigned
Tuesday

The right advisor picks her up.

The queue shows who needs attention first. The advisor takes the case. It is now theirs.

A priority queue determines who goes first.
Your queue
Ana · Engineering1st
Case 1038 · Nursing2nd
Case 1021 · Business3rd
Thursday

They agree a plan.

One goal: pass Calculus. Three actions, each with a date and an owner — tutoring, a study group, a check-in.

Plans with smart goals and actions
Plan · Pass Calculus I
Tutoring × 4Tutor
Study groupAna
Check-inAdvisor
Next week

Ana confirms on her phone.

The student app shows only her own actions. She taps “done”. She never sees scores or staff notes.

A student app, not a portal
Ana's app
Tutoring, Tue 10:00Done
Study group, WedDone
Check-in, FriUpcoming
Every day

Work counts only when it happened.

Each action is confirmed, missed or verified. A missed one returns to the advisor at once.

A closed loop
Activity
Tutoring 3 of 4Confirmed
Check-inMissed → advisor
End of term

Ana passes. The case closes.

The outcome is recorded. Her case now counts in the director's reports — outcome and staff time, side by side.

Staff time, made visible
Case closed
OutcomeGoal met
Staff time3 h 40 min
Actions done6 of 7
Do the maths

What does one lost student cost you?

Move the sliders to match your institution. Then see what keeping a few more students is worth.

All amounts are in US dollars (USD).

Tuition you keep each year (USD)
USD 640,000
160 more students stay one more year × USD 4,000
Students leaving now1,600
Students kept160
Show us your real numbers

Your inputs only. An illustration, not a forecast or a promise of results.

In tillerU, the Revenue report counts the net tuition per term of students in closed cases who stayed enrolled. Not attributed. See the reports →

For leaders

The questions your board asks, answered from your own records.

Every number counts the cases your team works. It shows what happened. It does not claim a cause.

  1. Who needs help now — and how fast does your team reach them?

    Counts students by risk band today, the days to a first contact, and the cases that wait too long.

  2. Does the agreed support happen?

    Counts the actions done and missed, the goals met, and the closed cases where the risk cleared.

  3. Who stayed enrolled — and what did the work cost?

    Counts the students of closed cases enrolled at the next census, their net tuition, and the staff time behind the work — side by side, never divided.

See what leaders read →

Fall term · illustrative data

73%

of students of closed cases enrolled at the next census

Net tuition, one term
USD 244k
Staff time cost
USD 11,470
Support types compared
3
Security and compliance

Built for the review your IT and compliance teams will run.

Student retention data are education records under FERPA. tillerU treats them that way — in the software and in the data.

Software security

  • Sign-in through your own SSO — SAML 2.0 or OIDC.
  • Each role is checked on the server on every request. The browser is never trusted.
  • Built against the OWASP.
  • Dependencies audited on every build.

Data security

  • Each institution's data is kept secure and apart from all others.
  • Every read and write of a student record is logged, kept 7 years.
  • All traffic over HTTPS. Files and backups encrypted at rest.
Designed around FERPAWCAG 2.1 AA · Section 508
FAQ

What does tillerU do?

Short answers. Open any question.

What happens when a student is flagged?

Every flag becomes a case
Students your SIS, LMS or CSV flags as at risk arrive as cases. Nobody falls through.

My team is small. Where do we start?

A priority queue determines who goes first.
Cases are ranked by the attention they need, so a small team works the right student today.

How is the support planned?

Plans with smart goals and actions
The advisor and student agree goals and dated actions. Each action has one owner.

How do we know the support really happened?

A closed loop
Each action is confirmed, missed or verified. You see work that happened, not work that was planned.

What do students see?

A student app, not a portal
Students see only their own actions, check-ins and nudges. Never risk scores or staff notes.

Who can see what?

Right people, right reach
Advisors see their caseload. Faculty raise flags. Directors see cost. Admins see all.

What does our retention effort cost?

Staff time, made visible
Know the staff minutes each case takes, by unit, with the method shown beside the number.

Is student data safe?

Built for trust
Each institution's data kept secure and apart from all others. SSO sign-in. Every record access in an audit log, kept 7 years.

Can it look like our institution?

Your brand, your language
Your logo and colours on every screen. English, Spanish and Portuguese.

Talk to us

See tillerU with your own cases.

Tell us about your institution. We reply within one business day.

  • 30-minute demo, no slides
  • We map your current process first
  • No commitment
Your estimate: 1,600 students leave each year. Keeping 160 of them is worth about USD 640,000 in tuition.

We use these details only to answer you and talk about tillerU. We delete them 24 months after we receive them. Privacy notice

Thank you — we'll be in touch.

Expect an email within one business day.