What your retention team did this term, and what it cost.
Counted from the cases your team works: who needs help, whether the support happened, who stayed enrolled and what the work cost. The reports show and count. They do not claim a cause.
Fall term · illustrative data
73%
of students of closed cases enrolled at the next census
- Net tuition, one term
- USD 244k
- Staff time cost
- USD 11,470
- Support types compared
- 3
Who needs help now — and how fast does your team reach them?
Counts students by risk band today, the days to a first contact, and the cases that wait too long.
Today · illustrative data
38
students in the high band
- First contact, median
- 3 days
- Referrals back closed
- 44 of 57
- Cases waiting too long
- 9
Including Time to first contact and Referral loop closure.
Does the agreed support happen?
Counts the actions done and missed, the goals met, and the closed cases where the risk cleared.
Fall term · illustrative data
86%
of scheduled actions done
- Missed
- 14%
- Goals met
- 49 of 72
- Risk cleared, closed cases
- 58%
Including Adherence and Missed Actions.
Who stayed enrolled — and what did the work cost?
Counts the students of closed cases enrolled at the next census, their net tuition, and the staff time behind the work — side by side, never divided.
Fall term · illustrative data
73%
of students of closed cases enrolled at the next census
- Net tuition, one term
- USD 244k
- Staff time cost
- USD 11,470
- Support types compared
- 3
Including Retained rate and Staff time cost.
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